What it is
AcurysSystem is built and operated by Acurys Aparelhos Auditivos Ltda (company ID / CNPJ 52.554.909/0001-95), a Brazilian hearing-care retail chain operating since 2008 with 12 own stores in the state of São Paulo.
The platform runs our own daily operation and is also offered to other Brazilian retail companies as a monthly subscription, with self-service sign-up on the login screen at app.acurys.com.br. It is multi-tenant: each client company gets an isolated environment with its own users, permissions, data and integrations. No data is shared between client companies.
Modules
Customers & CRM
Records, history, sales funnels and a service desk for the company's own WhatsApp, Instagram and Facebook accounts.
Scheduling
Appointments per store and professional, automatic confirmation and attendance tracking.
Inventory
Inbound, outbound, transfers between stores, stock counts and serial-number tracking.
Sales
Quotes, orders, installments, commissions, returns and conversion metrics.
Finance
Payables, receivables, reconciliation, bank slips and credit analysis.
Tax documents
Brazilian electronic invoicing (NF-e, NFC-e, NFS-e), XML inbound and SEFAZ reconciliation.
Online sales channels
Bulk listing, price and stock sync, orders, invoicing and shipping labels.
Content publishing
Content calendar that schedules and publishes the company's own videos and images to its own profiles.
Paid media
Read-only cost and performance of the company's own ad accounts, next to its sales.
Reporting
Sales, inventory, service and marketing dashboards, filtered by period and store.
Service orders
Repairs, warranty and turnaround tracking per store.
People & HR
Job postings, application screening and hiring follow-up.
Content publishing (how we use the TikTok APIs)
The Studio module is a content calendar. A client company uploads its own video, writes the caption, selects the channels — TikTok, YouTube, Instagram, Facebook — and sets the date and time. At the scheduled moment the platform delivers the post to the accounts that company connected, and records the result and the post link.
Connections are made by the account owner through OAuth in CRM > Connections and can be revoked at any time. We publish only to the client company's own profiles. We never read third-party content and never collect followers, comments or audience data.
Online sales channels
| Channel | Status | What the integration does |
|---|---|---|
| Mercado Livre | In production | Bulk listing, price and stock sync, order webhooks, invoicing, shipping labels, questions and after-sales. |
| TikTok Shop | In production | Product listing, stock and price sync, order import, invoice upload and fulfillment. |
| Amazon (SP-API) | In production | Seller connection, EAN/ASIN matching and offer publishing. |
Each client company authorizes its own accounts. Tokens are stored server-side, isolated per company, never exposed to the browser and never shared between clients. Full list of integrations (PT) →
Security and privacy
- Login-only access with per-role permissions.
- Tenant isolation at every layer: database, access rules and server calls.
- Integration credentials stay server-side and never reach the browser.
- Relevant actions are logged with author, date and time.
- Personal data is processed under the Brazilian data protection law (LGPD, Law 13.709/2018). Towards client companies, Acurys acts as processor and the client company as controller.
Full documents: Terms of Use · Privacy Policy · Information Security Policy.
Contact
Acurys Aparelhos Auditivos Ltda — CNPJ 52.554.909/0001-95 — Campinas, São Paulo,
Brazil.
Commercial: contato@acurys.com.br ·
Technical support: dev@acurys.com.br ·
Phone (Brazil): 0800 486-2000.
Company website: acurys.com.br · Platform: app.acurys.com.br